CUSTOMER SERVICE | 3PL Auckland

SKILLS & EXPERIENCE

Ability to work independently and as a team player
An energetic, proactive and positive attitude to customer service
Eagerness and enthusiasm to learn
Polite and friendly phone manner
Bubbly, vibrant and team orientated personality
Strong attention to detail
Management of agitated customers and complaints in a positive and professional manner
Ability to problem solve
Excellent time management skills
Strong verbal and written communication
Computer literate
Ability to work under pressure in a fast-paced environment
Be motivated

BENEFITS

This is an awesome opportunity for an individual who is serious about developing their career with an innovative, growing NZ business. In return for your hard work and dedication, you will be rewarded with job security, ongoing personal development training, progression opportunities and a hardworking, supportive and positive team. On top of your base wage, benefits include:

Job Security
Ongoing internal training
Birthday Leave
Flu vaccinations
Wellness Programme
Employee of the Year awards

THE OUTPUT

WHAT PEOPLE SAY

” My Biggest achievement while working with SCS is my personal career progress. I started as Casual staff member and with the support of my seniors and team I have moved my way to Operations Manager.“ Read More

MANJIT SINGHOperation Manager

” I studied Psychology at University but once I finished I straight away went into logistics and have worked in a range of industries and countries, from Bathroomware in Chch, to high end boutique fashion in London, from paper furniture in Vancouver, to kids clothing back here in Auckland “ Read More

SIMON MURRAYCommercial Manager

” I started working in SCS in August, 2017 as a casual. My first promotion to 2IC was in 2018 and then I got promoted to Team Manger in 2019. My current position is Team manager“ Read More

GURPREET SINGHTeam Manager

” I started working for S.C.S at the age of 19 back in February 2010. I was only in the operational role for 6 months before I move into a junior CS role working with a total of 40+ bulk customers at the South end of 11 Timberly. From there I progressed to a customer service rep role and then at the age of 21 became S.C.S youngest customer service manager with a team of 3 staff.“ Read More

Sara Ann PetersProject Coordinator – Onboarding

” I stared working in SCS in October 2014 as a casual staff member. I have seen a lot of change since then and have come across lots of opportunity to grow. I have worked as Team member, 2IC, Team manager and currently working as Warehouse Manager “ Read More

NITESH SHARMAWarehouse Manager

”I work in the onboarding team with aspirations of making my way up further through the business. I began working with SCS through the beginning stages of their Cadetship Program and started work as the Team Leader for one of the dispatches.“ Read More

Nick WeaverTeam Leader

”I have lived in Auckland for over 15 years now with my Cook Island husband and our 4 children. I have work experience across Manufacturing, Internal Sales, Operational Logistics and Customer Services. I am currently working in the SCS Business Improvement team as Project Support.“ Read More

Kataraina RihariProject Support

”Starting at SCS as a casual store person, I was never sure what to expect coming to work as every day came with new challenges and a different range of work.“ Read More

Phillip BroughamOperations Manager