Welcome to SCS US
“Nature Baby wholesales and retails a brilliant range of baby products through their own retail stores an established wholesale channel and very successful on-line store. We used to manage our own warehousing and distribution in-house and it was with some trepidation that we decided strategically to outsource these functions to an outsourcing company.
The driver behind this initiative was that we recognised it was not an area of strength for us and we wanted to focus on our core business. SCS was recommended to us by a logistics consultant as being best in class. Apart from three distribution channels we have other complexities around volatile order spikes through on-line promotions and seasonality, we also have complex packaging requirements (e.g. some garments need to be individually gift-wrapped with ribbons and handwritten cards etc…).
Our experience with SCS has been excellent, in partnership with SCS our business continues to grow from strength to strength, we can honestly say they are a critical part of our team and we couldn’t imagine life without them, in the years we have been with them we can attest to their significant IT capability, willingness to consistently go the extra mile and attract and retain excellent staff. Having worked with SCS, we would never consider going back and facing all the hard and hidden costs of running a DC, the SCS solution for us has been cost effective and helped our business prosper.”
Jacob Faull, Founding Director ~ Nature Baby
“Valeant is a billion dollar global pharmaceutical multinational. We have been working with SCS for over 3 years and we have been delighted with the services they offer. Up until 2012 Valeant engaged with SCS to support our procurement, fulfilment (warehousing and distribution), customer services and debtors management requirements and supply an accounting system solution that interfaced with our ERP in Australia (Navision, at the time).
Over this period they delivered an excellent standard of service and regulatory compliance. In fact we moved to SCS from another 3PL provider who went into receivership in 2009, SCS picked up our account and in less than a week had it running almost perfectly, with regards to their fulfilment capability, our first external audit revealed one stock error, this was light years ahead of what we had come to expect from our previous provider and proved to be a new level of standard across a number of metrics that we have enjoyed ever since. Another example is that in a debtors management capacity SCS significantly pulled back our debtors ledger from being poorly run for a number of years to mostly current within 6 months.
In 2012 Valeant made a strategic decision to change the model in NZ and appoint an agent, this meant working with our logistics provider and an appointed sales and marketing partner to facilitate a step change in the business. Part of this change included migrating to a new ERP solution in NZ and creating interfaces and reports to feed into our new ERP in AU (and globally) SAP. We used the change as an opportunity to challenge the logistics model in the NZ market, through this process SCS proved to be competitively priced and offered advanced capability so won the new contract. As part of this new contract SCS implemented EXO as the ERP for us in NZ and have taken on more senior level book-keeping responsibilities to allow us to confirm to the stringent SOX (Sarbanes-Oxley) reporting requirements that we operate under being a US based company.
SCS also provide the ERP for our NZ partner and have developed CRM and Payroll capability for them.
We are happy to recommend SCS as an efficient, high performance logistics company with excellent compliance capability supported by world class IT skills.”
Nader Samarani – Inova Pharmaceuticals
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We charge $7,000 to cover our expenses for this exercise. We’re so confident in our ability to deliver value, our workshops are covered by out subjective guarantee.
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